Communication can achieve great results, and you guys really did your job! Thanks for the follow-ups and reaching out to us often to let us know what was going on every step of the way. You guys make the other guys look like amateurs. Great Job gentlemen. When my wife is happy…..I am happy!
– Mark Templeton, Kernersville, NC
THE STEPS IN THE REMODELING PROCESS
Prepare for the initial meeting
Remodeling your home is a financial investment. A smart homeowner doesn’t make investments without knowing exactly what is involved. Our owners or estimators can give you a “ball park” estimate based on the size of the project, general information you provide, and by matching historical data to the project.
It is not until we’ve worked together to assess the full project scope in terms of design, structure and finishes, can we provide a realistic cost. Because we are a design/build firm, that is designers and builders under one roof, we can examine the trade-offs of all your project’s structural, financial and design challenges at the same time.
For our first meeting, prepare a “wish list” of issues you’d like to address. Order them by priority. Is it more important to have a larger laundry area or a fancy French door off the bedroom balcony? If costs exceed your allotted budget, which items would you cut first?
Think about why you want to change or add space. Is the kitchen too small for your growing family needs? Do you need to add an in-law suite for aging parents? How will the renovation enhance your lifestyle?
Draw a sketch of what you envision to illustrate your ideas. Look through magazines about remodeling or decorating, noting those items that appeal to you.
Devote serious thought about your budget parameters. Investigate how you will finance the project. Home equity loans, cash from savings accounts and refinancing are common choices.
There are many variables that go into the cost of a project: quality of products, workmanship, service, guarantees of work, material selections. Any contractor that dashes off a price during the first meeting, will surely have changes once you define exactly what you want. Be wary of quick quotes.
When a renovation is broken down into steps, it is easier to understand and manage.
Step 1: On-site consultation
During our first meeting in your home, we listen to your needs, desires, and hopes for your new space. We also ask what your budget constraints are. There is no point in designing a project that isn’t affordable.
- Present our credentials
- Establish wish list
- Evaluate the project feasibility
- Establish price range, target design budget
- Feasibility Study or a Design Agreement?
Step 2: Feasibility Study
If a Feasibility Study was your choice during Step 1, a second meeting with an estimator is scheduled.
- Photos and measurements of existing conditions
- Preliminary check of existing mechanical and structural systems
- Municipal assessment (zoning, drainage, septic issues)
- Conceptual drawings (floor plans, elevations, computerized images, limited to one concept)
- Preliminary/generic specifications (limited to one concept)
- Preliminary cost estimate (limited to one concept)
- Guaranteed budget within 10%
- Decision whether or not to move to Design Agreement
Step 3: Design Agreement
If a Design Agreement was selected during Step 2, we develop the actual fixed project costs by working with you and our team of subcontractors and other specialists.
- Draw existing structures and conditions
- Design refinement
- Walk through home or site with subcontractors
- Request for proposals from subcontractors
- Development of detailed Project Specifications
- Assist homeowner with product selections, materials and finishes
- Prepare comprehensive construction costs and fixed bid contract
Step 4: Construction Contract
Once you have fixed costs outlined in Step 3, a decision whether to proceed with construction is made. If you are ready, a Construction Contract is prepared.
- Develop detailed construction plans/sections/elevations
- Engineering if required
- Detailed schedule
- Pre-construction conference
Step 5: Construction
Finally, it’s time to begin the construction phase. It’s an exciting time and enthusiasm is high. However, your home will soon become a worksite. We pledge:
- To communicate clearly with you throughout process
- To provide total project management
- To have a Lead carpenter onsite
- Total coordination of county and city inspections
- Protect your home/furnishings
- To clean-up of work area daily
- To maintain security on-site
- Ensure employee and subcontractor respect for homeowner’s privacy and home/belongings
- Provide immediate remediation of any problems that may arise
Step 6: Project Close-out
While your project may be coming to a close, our relationship with you is not. We have built a successful firm by retaining clients for life and relying on them for referrals to family and friends. Our warranty is one way of ensuring complete customer satisfaction.
- Conduct final walk-through to determine if all items have been attended to properly
- Anniversary follow-up
- Warranty calls as necessary